This Policy applies to the activities of Art of Change Therapy

Data Processing Agreement
In Accordance with
Regulation (EU) 2016/679
 Privacy Policy

We understand and value the importance of protecting your individual privacy. This policy describes the key features of how we collect, use and protect your personal information.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our blog updates, respond to a survey, fill out a form or make an online enquiry. We only collect information that is needed for a specific purpose.

The information we may collect is your name, e-mail address, postal or residential address, phone number or credit card information. You may visit some parts of our site anonymously. Access to some parts of this site requires some personal information, it is not compulsory to give us your information, if you choose to not provide certain information, then it may affect the range of services you can receive from us.

Please note that we do not retain any of your financial details for any longer than is needed in order to process your payment and all payment systems are 100% secure.


What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience and help us better respond to your individual needs.
  • To improve our website based on your information and feedback. We might seek your views and comments in order to do this.
  • To improve customer service, so that we can more effectively respond to your service requests and support needs.
  • To process transactions, orders or applications submitted by you.
  • To administer a promotion or survey or other site feature.
  • To send periodic emails with information and updates about your order, and also to provide updates, news, product and service information.


Do we disclose any information to outside parties?

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use. We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your electronic information is stored on a secure server that is protected in controlled facilities. We respect the confidentiality of any personal information that we hold.


Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. Passwords and credit card numbers are not stored in cookies.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. A cookie helps you get the best out of the Site and helps us to provide you with a more customised service. We use cookies for the following purposes:

  • we use cookies so that you do not have to re-enter your details each time you visit the Site
  • we use cookies to track how our Site is used and to improve and update our content
  • we use cookies to make our shopping cart work

You can block or erase cookies from your computer if you want to (your browser’s help screen or manual should tell you how to do this), but certain parts of the Sites may be reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.


Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites, and we recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions. Nonetheless, we seek to protect the integrity of our site and welcome anyfeedback about these sites.


Use of message boards

The website includes message boards where you can leave comments and post information. Any information that you post in these areas becomes public information and you should always be careful when deciding to disclose your personal details as part of that information.



If you provide your personal information to us, we will give you the choice to unsubscribe from any email service that delivers further information about special offers, promotions, and changes to our products and services. You can find instructions on how to unsubscribe at the bottom of each email. If you indicate that you do not wish to receive these, we will not contact you further for these purposes. Please allow 28 days for your request to be processed.


Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.


Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

We might change this Privacy Policy at any time. If we decide to change our privacy policy, we will post those changes on this page. Please check here for updates.

This policy was last modified on 24th Jun 2017.


Contacting Us

If there are any questions regarding this privacy policy or any enquiry or update about your personal information, please contact us at [email protected]